07438 967 889RIVERSTONE LIVING • BISHOPS AVENUE
Exclusive Housekeeping Services
Professional, fully vetted housekeeping services delivered by Hampstead Cleaners & Housekeeping Ltd, exclusively for residents of Riverstone Living.
DBS Checked
Fully Vetted
Flexible Scheduling
Fully Insured
How It Works
Seamless service designed specifically for Riverstone Living residents
01
Reception Check-In
All cleaners report directly to reception upon arrival, ensuring full building security and accountability.
02
Flexible Coordination
You do not need to remain at home during appointments. We coordinate directly with reception and concierge staff.
03
Access Management
Access arrangements can be handled through the building management team for maximum convenience and security.
Trust & Compliance
Fully Vetted Staff
Enhanced DBS checked and identity verified
Right-to-Work Verified
Complete documentation available upon request
Comprehensive Insurance
Full public liability coverage in place
Approved Service Provider
Officially accredited by Riverstone Living management
Compliance documentation can be shared with on-site management for complete transparency.
Resident Pricing
Transparent rates for all services. Minimum booking: 2 hours per session.
Regular Housekeeping
One-off or recurring appointments
£20.00
per hour
Emergency Cover
Last-minute availability required
£22.00
per hour
Deep Cleaning
Thorough, comprehensive service
£25.00
per hour
Specialist Cleaning
Carpet, upholstery & specialist treatments
£27–£35
per hour (quotations on request)
All rates include materials and professional expertise. Customized quotes available for specialist services.
Payment Terms
Simple, transparent billing for your convenience
01
Weekly Invoicing
Invoices are issued at the end of each week, covering all services completed during that period.
02
Clear Payment Instructions
Full payment instructions are included on every invoice so settlement is always straightforward.
03
14-Day Payment Window
Payment is due within 14 days of the invoice date, giving you ample time to arrange settlement.
Schedule Your Clean
Book your housekeeping appointment in just a few moments
Frequently Asked Questions
Answers to common questions from our residents
Do I need to notify building management before my appointment?
No. We coordinate directly with reception and management regarding approved access procedures. Your apartment number and preferred timing are all we need.
What happens if I am not home during my appointment?
Where authorised, we can coordinate access directly with reception or concierge staff and complete the service while you are away. This is one of the key benefits of our service at Riverstone Living.
What if I have a pet in my apartment?
We are a pet-friendly service. Simply let us know in advance and our team will ensure your pet remains comfortable and secure during the visit.
Are your cleaners fully vetted?
What insurance cover do you carry?
We maintain comprehensive public liability insurance and operate procedures designed to protect both resident property and communal areas. Full details are available upon request.
Can I arrange regular housekeeping visits?
Ready to elevate your home?
Let us create a tailored cleaning programme designed around your venue, your standards, and your schedule.